Learning Strategies
Using the best training or teaching strategies for learning new things.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Writing
Writing things for co-workers or customers.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Speaking
Talking to others.
Active Listening
Listening to others, not interrupting, and asking good questions.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Biology
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Reading Comprehension
Reading work-related information.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Coordination
Changing what is done based on other people's actions.
Active Learning
Figuring out how to use new ideas or things.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Social Perceptiveness
Understanding people's reactions.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Persuasion
Talking people into changing their minds or their behavior.
Service Orientation
Looking for ways to help people.
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